Dr Cheryl Cockburn-Wootten
Director of Teaching & Learning. Senior Lecturer in Organisational, Stakeholder, Tourism, Hospitality Communication
Adult Education; Ageing; Classroom Management; Communication; Culture; Disabilities; Education Research; Gender; Inclusive Education; Inclusive Learning; Management; Pedagogy; Poverty; Public Relations; Social Movements; Tourism; Women and Gender Studies
Tourism & Hospitality
Qualifications: BA Communication Studies (Hons), Post Graduate Certificate in Education (FE), PhD Wales, UK
Contact DetailsEmail: [email protected]
Phone: +64 7 837 9252
Dr Cheryl Cockburn-Wootten aims to facilitate research that informs and makes a difference to our society. She adopts critical organisational communication perspectives to examine social issues within tourism and hospitality. Her work examines issues relating to stakeholders, community engagement, and social change.
Academic background information: She is currently Director of Teaching & Learning and Senior Lecturer in the School of Management & Marketing, Waikato Management School, University of Waikato, Hamilton, New Zealand. She has held previous positions in the UK and completed her PhD in 2002 at Cardiff Metropolitan University, Wales, UK. Her PhD investigated gender and leisure discourses within the United Kingdom's grocery supermarket sector.
Current research projects include: Meaningful employment for those who experience a disability; senior tourism; community engagement; communities & stakeholders, critical hospitality; critical tourism;
Interested in supervising the following student research topics: Engagement with community stakeholders; cultural and communication aspects of tourism & hospitality; advocacy; social issues; critical hospitality; disability and accessibility; professionalism;
Teaching: Cheryl completed the United Kingdom's qualification for teachers in universities (PGCE(FE)) Postgraduate Certificate in Teaching Further Education).
Awards & Grants: She has been awarded 'Waikato Management School's Outstanding Teaching' Award and the 'University of Waikato's Staff Medal for Overall Excellence' Award. She has received and worked with community stakeholders to gain a variety of external community funding for social change projects.
McIntosh, A., & Cockburn-Wootten, C. (2021). Uncovering absences and gaps: using Ketso in qualitative research for accessible tourism. Journal of Qualitative Research in Tourism, 2(1), 1-19. doi:10.4337/jqrt.2021.01.01
Wengel, Y., McIntosh, A., & Cockburn-Wootten, C. (2021). A critical consideration of LEGO® SERIOUS PLAY® methodology for tourism studies. Tourism Geographies, 23(1-2), 162-184. doi:10.1080/14616688.2019.1611910
Gillovic, B., McIntosh, A., Cockburn-Wootten, C., & Darcy, S. (2021). Experiences of tourists with intellectual disabilities: A phenomenological approach. Journal of Hospitality and Tourism Management, 48, 155-162. doi:10.1016/j.jhtm.2021.06.003
Cockburn-Wootten, C. (2021). [Special Issue editorial] Hospitality insights through the lens of organizational communication. Hospitality & Society, 11(1), 3-7. doi:10.1386/hosp_00034_2