Dr Cheryl A Cockburn-Wootten

Director of Teaching & Learning. Senior Lecturer in Organisational, Stakeholder, Tourism, Hospitality Communication

Keywords

Ageing; Communication; Culture; Disabilities; Gender; Inclusive Learning; Indigenous Tourism; Management; Pedagogy; Poverty; Public Relations; Social Movements; Sustainability; Tourism; Tourism and Accommodation; Tourism Development; Tourism Impacts; Women and Gender Studies

Tourism & Hospitality

Qualifications: BA Communication Studies (Hons) Glamorgan, Wales UK; Post Graduate Certificate in Education (FE) Cardiff Metropolitan University, Wales UK; PhD University of Wales, UK

Contact Details

Papers Taught

About Cheryl

Academic background information: She is currently Director of Teaching & Learning and Senior Lecturer in the School of Management & Marketing, Waikato Management School, University of Waikato, Hamilton, New Zealand. She has held previous positions in the UK and completed her PhD at Cardiff Metropolitan University, Wales, UK.

Current research projects include: Meaningful employment for those who experience a disability; senior tourism; community engagement; communities & stakeholders, critical hospitality; critical tourism;

Interested in supervising the following student research topics: Engagement with community stakeholders; cultural and communication aspects of tourism & hospitality; advocacy; social issues; critical hospitality; disability and accessibility; professionalism;

Teaching: Cheryl completed the United Kingdom's qualification for teachers in universities (PGCE(FE)) Postgraduate Certificate in Teaching Further Education).

Awards & Grants: She has been awarded Waikato Management School's Outstanding Teaching Award and the University of Waikato's Staff Medal for 'Overall Teaching Excellence' Award. She has received and worked with community stakeholders to gain a variety of external community funding, amounting to $150,000 over the last 7 years for social change projects.

Key Research Publications:

Cockburn-Wootten, C., & McIntosh, A. (2020). Improving the accessibility of the tourism industry in New Zealand. Sustainability, 12(24), 10478.

McIntosh, A., & Cockburn-Wootten, C. (2019). Refugee-focused service providers: improving the welcome in New Zealand. The Service Industries Journal, 39(9-10), 701-716.

Cockburn-Wootten, C., McIntosh, A. J., Smith, K., & Jefferies, S. (2018). Communicating across tourism silos for inclusive sustainable partnerships. Journal of Sustainable Tourism, 26(9), 1483-1498.

Gillovic, B., McIntosh, A., Darcy, S., & Cockburn-Wootten, C. (2018). Enabling the language of accessible tourism. Journal of Sustainable Tourism, 26(4), 615-630.

McIntosh, A. J., & Cockburn-Wootten, C. (2016). Using Ketso for engaged tourism scholarship. Annals of Tourism Research, 56, 148-151.

Cockburn-Wootten, C. (2012). Critically unpacking professionalism in hospitality: Knowledge, meaningful work and dignity. Hospitality & Society, 2(2), 215-230.

Cockburn‐Wootten, C., Pritchard, A., Morgan, N., & Jones, E. (2008). “It's her shopping list!” Exploring gender, leisure, and power in grocery shopping. Leisure/Loisir, 32(2), 407-436.

Cockburn-Wootten, C., Friend, L., & McIntosh, A. (2006). A discourse analysis of representational spaces: Writings of women independent traveller. Tourism: An International Interdisciplinary Journal, 54(1), 7-16.

Holmes, P., Cockburn-Wootten, C., Motion, J., Zorn, T. E., & Roper, J. (2005). Critical reflexive practice in teaching management communication. Business Communication Quarterly, 68(2), 247-256.