Dr Yingsha Zhang
Senior Lecturer in Tourism & Hospitality Management
Keywords
Consumer Behaviour; Data mining; Human Geography; Machine Learning; Management; Marketing; Statistics; Tourism; Tourism and Accommodation; Tourism Development; Tourism Impacts
Qualifications: PhD in Hospitality Management (University of South Carolina), MSc in Human Geography (Anhui Normal University), Bachelor of Management (South China Normal University)
Personal Website: https://yingshazhang.weebly.com/
Contact Details
Email: yingsha.zhang@waikato.ac.nzRoom: MSB.4.15
Phone: +64 7 837 9292
Cellphone: +64 27 588 4827
Papers Taught
About Yingsha
Yingsha holds a PhD in hospitality management; a master’s degree in human geography; a bachelor’s degree in tourism management; a graduate certificate in applied statistics; and multiple certificates in computer programming (e.g., Python, Visual FoxPro). Yingsha is also a certified hospitality educator, a certified Chinese tour guide, and a certified AutoCAD designer.
Yingsha's research interests include destination marketing and management, consumer behaviour and decision making, tourism and hospitality analytics, and tourism geography, with a focus on theme parks and new research techniques (e.g., big data, machine learning, and computer simulation).
Yingsha has published articles in top-tier tourism journals, such as Tourism Management, Journal of Travel Research, and Annals of Tourism Research. She has presented articles at many international tourism and hospitality conferences, including TTRA, ICHRIE, CAUTHE, ApacCHRIE, and Grad Conference.
Yingsha has led or participated in 27 tourism projects funded by governments, tourism companies, and institutions throughout China, the United States, New Zealand, and Canada. As a principal investigator or associate investigator, she has received funding totalling US$1,832,360.
Yingsha has worked in the tourism and hospitality industries in China and New Zealand for more than five years (across full-time, part-time, internship, and volunteer experiences). Specifically, she has spent time in tourism agencies, hotels, tourism consultation institutions, an event company, and a museum.
Research Interests
Destination Marketing and Management
Tourist Behavior and Decision Making
Tourism Analytics
Tourism Geography
Lodging
Special Focus: Theme Park, Big Data
Recent Publications
Li, X., Wang, Y., Zhang, Y., & Cao, Y. (2019). Examining the role of corporate social responsibility in resident attitude formation: A missing link?. Journal of Travel Research, 58(7), 1105-1122. doi:10.1177/0047287518798490
Zhang, Y., & Li, X. (2019). Modeling visitors' theme park choices via agent-based modeling. In CAUTHE 2019 - 29th CAUTHE Conference (pp. 633). Cairns, Australia.
Zhang, H., Su, Q., Zhang, Y., Ryan, C., & Wu, X. (2019). Residents' social relationships in everyday life in a tourism ancient town. In TTRA 2019 International Conference. Melbourne, Australia.
Zhang, H., Su, Q., & Zhang, Y. (2019). Progress in the application of social network analysis in international tourism research. Progress in Geography, 38(4), 520-532.
Find more research publications by Yingsha Zhang