Support services

Useful resources by subject

Need to find the most up-to-date information for your assignment? Check out this list of useful resources by subject.

Academic learning support

Our tutors provide free help and advice with your assignments, referencing, note-taking, exam preparation and other learning support.


We have a wide range of on- and off-campus accommodation options for you to choose from.


Whatever your religious belief or background, or if you have none, our chaplaincy service is open to everyone.


We have a crèche on campus available for children aged three months to five years. We also have a kohanga reo near the Hamilton campus. Call +64 7 856 2982 for more information.


We have trained counsellors to help you through whatever problems you’re facing, such as loneliness, stress, anxiety, depression, relationships and sexuality. The Student Counselling Service is free to all students.

Disability support

Our Disability Support Services range from learning support, alternative examination arrangements, access to assistive technologies and specialist staffing. Our campus facilities are also designed to enable universal access. You can also download the Handbook for Students with Disability.

Health/medical services

We have a team of qualified doctors and nurses on our Hamilton campus to look after your healthcare needs. Routine consultations and prescriptions are free if you enrol with Student Health Services. Cost depends on whether you are an international or domestic student, and whether you enrol with Student Health as your primary health provider (fees will be waived when a student is in crisis).

International students

Living and studying overseas can be challenging at times. For advice on immigration, student visas, medical and travel insurance, international scholarships and much more, please contact the University's International Office.

If you'd like to meet other international students, check out the Waikato International Students Association (WIMSA).

The University of Waikato observes and is bound by the Code of Practice for the Pastoral Care of International Students published by the New Zealand Qualifications Authority.

Justice of the Peace (JP)

We have many Justices of the Peace (JPs) on campus who can verify your documents for enrolment or other purposes. If you require the services of a Justice of the Peace, drop-in clinics run twice a week throughout the year (except on public or University holidays).

Location: M2.28 (Student Centre), Hamilton
Time: Tuesday 12.00 - 1.00 pm and Thursday 1.00 - 2.00 pm

There is no need to book, just turn up with all your required documents and the rostered JP will assist you.

Tauranga students can access free JP services at the Citizens Advice Bureau at 38 Hamilton Street, Tauranga.

Legal and financial advice

If you need legal advice, budgeting or finance support, or feel like your voice isn’t being heard, the Waikato Students' Union (WSU) offer a range of advocacy services to help you.

LGBTTIQ - Rainbow students

We have a network of staff and students on campus who can provide support to our LGBTTIQ+ rainbow students (lesbian, gay, bisexual, transgender, takatāpui, intersex, and queer).

Library services

Our Library offers many group and study spaces, computer suites, copying, printing and scanning facilities, and runs free tours and tutorials to help improve your learning.

Māori students

We have a network of Māori mentors available for you to talk to about learning support and adjusting to university life. They also organise events for you to go to and meet other Māori students.

Mature students

If you’re over 25 years old and interested in meeting other mature students, we have a space available on campus (see map) for you to use for study and group gatherings. Email [email protected] or call 0800 WAIKATO ext 4149 for more information.

Mental health and wellbeing

University of Waikato Student Crisis Hotline on 0800 841 140 for support. If you or a friend or classmate is feeling depressed, anxious or stressed and you aren’t sure where to get help, please contact our confidential 24/7 Student Crisis Hotline: 0800 841 140. You can also access some helpful resources through Clearhead , a mental health and wellbeing platform.

Nexus, the student magazine

The Waikato Students' Union (WSU) publishes Nexus, a free weekly magazine full of event information, news and opinion pieces about student life. Collect yours from one of the 30 distribution stands around campus.

Pacific students

Our Pacific Student Support Coordinator is available for you to talk to about Pacific support, adjusting to university life and when the next cultural event is happening.

Parking on campus

Parking charges apply on the Hamilton campus Monday–Friday, 8.30am–4.30pm (except public holidays). General parking outside these times is free. Motorcycle parking is free at all times in the designated M/C parking areas. The current charge for students is $60 per semester (A and B only). Otherwise you can choose the pay the general charge of $6 per week or $2 per day. You can park in any of the general parking areas inside Gates 1, 2a, 2b, 3a, 3b and 10. The car park closest to Waikato Management School is Gate 10, off Silverdale Road.


In an emergency situation phone 111. If on campus alert University Security by phoning (07) 838 4444 or using one of the blue light phones.

Student Information Centre

Our student admin team can help you with all general enquiries, including enrolment, study fees, exam timetables and setting up your Student ID card.

StudyLink support

Contact our StudyLink liaison officer for help and advice on how best to use StudyLink services. Call 0800 WAIKATO ext 4790 for free and confidential support.

Technology and computer systems

We have a lot of technology systems and computer software available for you to use, including free internet and WiFi, personal usernames and email addresses, and software downloads.

Transport to/from campus

There are many ways to get to campus, including bus, carpooling, cycling or driving.

Waikato Students' Union (WSU)

The Waikato Students' Union (WSU) is a free advice, support and advocacy service for all students to access, regardless of whether you are a member or not.